One of the most common misconceptions we hear is:
“The water looks clear, so it must be fine.”
Clear water doesn’t always mean balanced water.
Water that looks perfect can still be:
• Too acidic or too basic
• High in calcium
• Low in sanitizer
• Chemically aggressive to metal and rubber components
Over time, these imbalances can quietly damage:
• Heaters
• Pumps
• Seals and gaskets
• Internal plumbing
• Cause wrinkles in your liner
And when damage happens slowly, it’s often discovered only after something fails.
How Water Testing Protects Your Warranty
Regular, documented water testing does three important things:
1. It Catches Problems Early
Small chemical imbalances are easy to fix when caught early. Left unchecked, they can shorten the life of expensive equipment.
2. It Creates a Maintenance Record
If warranty work is ever needed, having a history of water tests shows that the spa or pool was properly maintained.
3. It Protects Your Investment
Pools and spas are long-term investments. Balanced water helps them run more efficiently and last longer.
This is why manufacturers often ask for maintenance records before approving warranty repairs.
What Happens During a Warranty Service Call
When we’re called out for warranty work, one of the first things we check is the water condition.
If the water shows signs of prolonged imbalance, we’re required to document that for the manufacturer. That documentation can determine whether the repair is covered or billable.
This isn’t about pointing fingers, it’s about following manufacturer guidelines and making sure the repair is done correctly.
In many cases, a quick water adjustment could have prevented the issue entirely.
Why Free Water Testing Is So Important
Free in-store water testing isn’t just a convenience — it’s a preventative tool.
Regular testing helps:
• Maintain proper chemical balance
• Identify trends before damage occurs
• Support warranty claims if something fails
It also gives you confidence that your pool or spa is being cared for the way the manufacturer expects.
The Bottom Line
Warranty coverage and water chemistry are closely connected.
If you want:
• Fewer unexpected repairs
• Fewer denied warranty claims
• Longer equipment life
Water testing needs to be part of your routine — not an afterthought.
Whether you’re using your spa year-round or opening your pool for the season, balanced water is one of the simplest ways to protect your investment.
Need Help?
📍 Free water testing available in-store
🛠️ Professional pool and spa service available
If you have questions about your warranty, water balance, or maintenance schedule, our team is here to help, before small issues become big ones.
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